Colne Catchment Action Network (ColneCAN) is committed to protecting your information when you contact us, suggest a project, volunteer, attend an event, or support one of our projects.
This policy explains how we use any personal information we collect about you when you use our website or get in touch with us. If you have any questions please call and we will be happy to help.
What information do we collect about you?
We may collect information about you when you take part in an event, volunteer, make a general enquiry or sign up to our Twitter account. We may also collect information when you provide feedback or reviews, fill in any questionnaires, complete an online form or send us enquiries. This may cover anything from your contact details, or your responses to questionnaires we've sent you and feedback you've provided.
We also collect information about your use of our websites, and how you arrived at our website in the first place. This can include what links you've viewed or clicked on to reach us, or any search terms you've used. We can also see which pages of our website have been viewed by you and for how long. All this information helps to tell us what content is popular so we can prioritise it.
Online, we mostly use cookies to collect this information about you.
How will we use this information about you?
We collect information about you to process your enquiry, to let you know about our events, projects, opportunities to get involved or anything else that we think may be of interest to you.
Will you pass my information on to other companies?
If we cannot deal directly with an enquiry we may pass your details on to someone who is better able to help you.
The only other times we will pass your details to anyone else would be where we have to for fraud or other legal purposes.
We do not pass your details (email, address, telephone, IP address, cookie details etc.) to any third parties for marketing purposes.
Marketing
We may like to send you information about our events, updates and campaigns that we think may be of interest to you. If you would like to be removed from this database you can contact us at any time.
Access to your information and correction
If you would like a copy of some or all of your personal information we hold about you, please write to ColneCAN c/o Groundwork South, Colne Valley Park Visitor Centre, Denham Court Drive, Denham, Bucks, UB9 5PG
We want to make sure that your personal information is accurate and up to date. Please always let us know if you think it is not.
Other websites
Our websites contain links to the websites of other organisations. This privacy policy only applies to our websites so when you link to other websites you should read their own privacy polices and terms and conditions. We cannot accept any responsibility for your use of these websites.
What if I’m aged 16 or under?
If this applies to you, please get permission from a parent/guardian before you supply us with any personal information.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this webpage. If there is a material change which could have a detrimental effect on you and we have your contact details, we will contact you to check whether you are happy with it.
How to contact us
If you would like further information on how your information is used, how we maintain the security of your information and your rights to access information we hold on you, please contact us:
by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or
by writing to us at: ColneCAN c/o Groundwork South, Colne Valley Park Visitor Centre, Denham Court Drive, Denham, Bucks, UB9 5PG